If you are a Cambridge Water customer, you should be aware of a data breach involving its parent company, South Staffordshire Water plc. The breach has raised legitimate concerns about the safety of Cambridge Water customers’ personal information.
What happened in the Cambridge Water data hack?
In 2022, South Staffordshire Water plc, was targeted by a Russian-linked hacker group known as C10p (or Clop). The attackers gained unauthorised access to the company’s systems and demanded a ransom for stolen data. When negotiations failed, they released some of the compromised data on the dark web.
Impact on Cambridge Water customers
The stolen data includes names, addresses, and some financial information. According to data breach lawyers, this puts Cambridge Water customers at risk of:
- Identity theft: Cybercriminals can use stolen information to impersonate you, potentially opening new accounts or making fraudulent transactions in your name.
- Phishing scams: With access to your contact details, scammers might attempt to deceive you into providing even more personal information through emails or phone calls.
- Financial fraud: If financial data was compromised, there could be direct attempts to access your bank accounts or make unauthorised purchases.
What can you do to protect yourself?
To mitigate the risks and protect your personal information, if you are a Cambridge Water customer we recommend taking the following steps:
- Stay vigilant: Regularly monitor your bank and credit card statements for any unusual activity. Report suspicious transactions to your financial institution immediately.
- Be sceptical of unsolicited requests: Be cautious when receiving emails, calls, or messages that ask for personal information. Verify the legitimacy of the request before responding.
- Enhance security: Update your passwords and enable two-factor authentication on your online accounts to add an extra layer of protection.
- Check your credit report: Regularly review your credit report for any unauthorised activity.
Making a compensation claim
If you believe you have been affected by this data breach, you may be entitled to compensation. Joining a no-win, no-fee compensation claim is a straightforward way to seek redress for the inconvenience, emotional distress, and any financial losses you might have incurred.
Our simple online tool can help you quickly determine if you qualify for a compensation claim. Just answer a few easy questions to get started.
If eligible, you can join a no-win, no-fee group claim without any upfront costs. We’ll pass your details to legal experts who will handle the process, ensuring you receive the compensation you deserve.
By staying informed and taking proactive steps, you can protect yourself and ensure your rights are upheld. Don’t hesitate to claim compensation if you have been affected by this breach.
