Flight cancelled or delayed for 3+ hours? You could be due flight delay compensation. Use our instant eligibility checker to see if you qualify to Join the Claim.
No-win, no-fee
Expert help
Save time
Get compensation
Overview
Regulations entitle passengers to compensation for flight disruptions unless ‘extraordinary circumstances’ beyond an airline’s control caused the delay. For example, airlines can avoid paying compensation in cases of severe weather conditions, acts of terrorism, security risks, and other uncontrollable events.
In some cases, airlines invoke the “extraordinary circumstances” defence, even when they could have avoided the delay with better contingency planning. So, even if an airline has denied a flight delay claim, we might be able to help.
Working in association with leading flight delay experts, we’ll help you reclaim what’s rightfully yours.
NO-WIN, NO-FEE – you’ve got nothing to lose.
At a glance
Deadline
Up to 6 years from the flight date
Total Claim value
£10 billion
You could get
Up to £520 per passenger
Amount Already Claimed
Over £79 million
You could have a claim for
Canceled, delayed, misconnected flights, or denied boarding
Potential claim amounts
Delay less than 3 hours
£0
Delay 3 hours or more
Up to £350
Delay more than 4 hours
Up to £520
Delay 3 hours or more
Up to £520
Compensation for delayed flights depends on the distance of the flight and the length of the delay—not the ticket price. Compensation levels are fixed under EU Regulation 261, which is still applicable in the UK post-Brexit.
Use our fast and free online eligibility checker to see if you are eligible for flight delay compensation.
Provide a few details about your disrupted flight and join the claim online. We’ve made the process easy and jargon-free.
We’ll connect you with flight delay experts who will investigate your claim and aim to get your compensation ASAP.
Passengers are entitled to up to £520 each in compensation for delayed and cancelled flights. You could have a claim if:
Your flight arrived at least three hours later than scheduled
Your flight departed from or arrived at a UK/EU airport on a UK/EU airline
The flight delay was the airline’s responsibility
The flight departed in the last six years.
You may also have a claim if you missed a connecting flight because of an airline delay or were unfairly denied boarding (e.g., due to an overbooked flight) and arrived at your destination airport at least three hours later than scheduled.
At Join the Claim, we’re working in association with SRA-regulated flight delay experts who have claimed over £79 million in compensation from the airlines. So you can be confident your claim is in safe hands.
Use our instant eligibility checker to see if you qualify to Join the Claim.
If your flight arrives at least three hours later than originally scheduled (when the plane opens its doors), you could be eligible for compensation.
Find out instantly with our easy-to-use eligibility checker. If you are eligible, register your interest, and we’ll connect you with a UK law firm experienced in flight delay/cancellation claims.
This claim is being run on a no-win, no-fee* basis, meaning you won’t pay a penny unless they win your claim.
Compensation ranges from £220 to £520. The amount of compensation you can claim depends on how many hours your flight was delayed and the flight distance.
In England and Wales, you can make a claim if the flight departed in the last six years (five years in Scotland).
Yes. If you were denied boarding because the airline overbooked the flight, you can make a claim for compensation if you arrived at your final destination more than three hours later than the originally scheduled flight.
Yes. If your flight delay meant you missed your connecting flight and arrived at your final destination more than three hours late, you could have a claim.
In the context of flight compensation, ‘extraordinary circumstances’ refer to situations beyond the control of the airline that prevent a flight from departing as scheduled. The rule protects airlines from financial liabilities in genuinely uncontrollable situations. According to EU Regulation 261, airlines are not obligated to pay compensation if the delay or cancellation was caused by:
British Airways recently lost a case at the Supreme Court after it claimed a pilot’s illness was an extraordinary circumstance. So even if an airline has said you are not due compensation, you could still have a flight delay/cancellation claim.
You can make a DIY claim without a lawyer. However, using a UK law firm experienced in flight delay claims, with an in-depth understanding of the ‘extraordinary circumstances’ rule, will help you make the most robust claim possible.
No-win, no-fee is a legal arrangement where a solicitor or law firm agrees to represent a client without charging fees unless the case is successful. This is also known as a conditional fee agreement (CFA).
We connect consumers with their legal dream teams to ensure they get the compensation and support they deserve.
Join the Claim is not a law firm. We connect individuals with top law firms for group action claims, and our service is free to use. While we may receive a fee from the law firms we introduce you to, this will not affect your costs or compensation. We are not responsible for the advice or services provided by these firms. Please note, nothing on this website is legal advice, and while we check claim eligibility, we cannot guarantee a law firm will accept a case.
Join the claim is a registered trading name of Big on Media ltd. Big on Media is registered in the United Kingdom under licence number 09878028 with its registered office located at Big on Media, 6 Sunderland Street, Tickhill, Doncaster, DN11 9QJ
© Join the Claim All Rights Reserved | 2025
