How Join the Claim works

An individual claim is based on your own personal circumstances, experience, or losses. 

A group claim involves multiple people affected by the same or similar issue. In these cases, claims may be investigated or handled together.

A group action claim allows people affected by the same issue to take action together. This strength in numbers helps stand up to big organisations. Join the Claim helps connect people with law firms so these actions have a real impact. 

Group action claims in the UK are usually brought on either an opt-in or opt-out basis. 

In an opt-in claim, people need to actively sign up to take part. This usually involves registering with the law firm bringing the case so they can represent you if the claim succeeds. 

In an opt-out claim, eligible consumers are automatically included in the case unless they choose to exclude themselves. This means there is often nothing to do at the start. If the claim succeeds, there may later be a compensation process where people can submit a claim through an official claim website.

We do not charge you anything to check your eligibility or sign up to a claim.

The law firms we partner with usually operate on a no-win, no-fee basis, meaning you only pay if the claim is successful. However, fees may apply if you cancel after the cooling-off period or breach your agreement.

If you win, the firm will either take its fees from your compensation payment or recover them from the defendants.

All terms are clearly explained before joining.

Want the full picture, including what to check before signing?  Read our complete guide to no-win, no-fee agreements here. 

No-win, no-fee means you only pay if the claim is successful. However, T&C’s apply. For example, fees may apply if you cancel after the cooling-off period or breach your agreement. All terms are clearly explained before joining. You can find out more about no-win, no-fee in our handy guide. 

Not usually. Opt-out claims are usually funded differently from opt-in claims.

In an opt-in claim, you normally sign a no-win, no-fee agreement with a law firm, which may take a percentage of any compensation if the claim succeeds. 

In an opt-out claim, you are automatically included if you fall within the affected group, and you usually do not need to sign a fee agreement. If compensation becomes available, people can typically claim it through an official website, and individuals are not usually required to pay legal fees to take part. 

If your claim is handled by a law firm on a no-win, no-fee basis, a percentage of your compensation (agreed in advance) will usually be deducted as a success fee to cover legal costs. All terms are clearly explained before joining.  You can find out more in our handy guide. 

In opt-out cases, you usually do not need to pay legal fees to take part in the compensation process. But you should always check the T&Cs.

Using Join the Claim is free. While we may take a fee from the law firms we introduce you to, this won’t impact the cost of your claim or any compensation you receive.

Eligibility varies depending on the case. Where we work with a partner law firm, you can use our quick online checker to see if you meet the criteria. For some opt-out claims, you may simply need to confirm your eligibility when the official compensation process opens. 

Yes, if you qualify for multiple claims, you can join as many as you are eligible for.

If eligible for an open claim, we’ll help you register with one of our trusted partner law firms. They’ll manage your claim and keep you updated.

JoinTheClaim.com is a platform that helps individuals find and join legal claims. We do not run the claims ourselves. Instead, we help connect eligible claimants with regulated UK law firms.

No, we’re not a law firm. We help individuals find and join claims being run by UK law firms. Think of us as the ultimate matchmaker for justice seekers like you.

No. Experienced legal professionals and law firms handle all aspects of the claim. Our role is to connect eligible claimants with expert representation.

You can see all the current claims we are helping to spotlight here.

The duration of a claim depends on its complexity and the legal process involved. Your solicitor will keep you updated every step of the way.

Compensation amounts vary depending on the nature of the claim, the number of people involved, and how badly individuals were affected.

Compensation can come in two ways: through a settlement, where the defendant agrees to pay without going to trial, or through damages, which are awarded by the court if the case is won. Compensation is designed to reimburse you for the harm or loss you’ve experienced – whether that’s financial, emotional, or related to your rights. 

Compensation cannot be guaranteed. 

If your claim is handled by a law firm on a no-win, no-fee basis, a percentage of any compensation may be deducted as a success fee. For claims where compensation is distributed through an official claim website, the process and any deductions will be explained as part of the official claims process. 

Yes, we take your privacy seriously. Your data is securely stored and used only for the purpose of processing your claim. We may also provide updates on legal matters and other claims. You are free to opt-out of these.

Your information is only shared with the legal teams handling your claim. We never sell or share your data without your consent. Your law firm will have its own data protection policy, and you should check this before you sign up.