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Flight cancelled or delayed for 3+ hours? You could be due compensation!

Flight delays and cancellations can completely disrupt your travel plans, costing you time, money, and peace of mind. If your flight was delayed by more than three hours or cancelled altogether, you might be due compensation. 

Under current UK and EU regulations, passengers who experience significant flight disruptions can claim up to £520 each, regardless of the ticket price. If you think you might be eligible, read on to find out how to start your claim. 

What determines flight delay compensation? 

If your flight arrives at its destination more than three hours late, you could be due between £220 and £520. The amount of compensation you’re entitled to depends on two key factors: 

  • The length of the delay: For delays of 3+ hours, you may be eligible for compensation. For delays of 4+ hours, the amount increases. 
  • The distance of the flight: Long-haul flights and international trips may be eligible for higher compensation amounts than shorter flights. 

Can you claim compensation? Here’s what you need to know 

Several criteria need to be met to qualify for flight delay compensation. First, your flight must either depart from or arrive at a UK or EU airport on a UK/EU airline. Additionally, the flight delay must be within the airline’s control—such as technical faults, scheduling errors, or issues with crew availability. 

If you missed a connecting flight due to a delay or were denied boarding due to overbooking, you could also have a claim if this caused you to arrive at your final destination more than three hours late. 

Common reasons airlines refuse to pay compensation 

Certain situations are considered ‘extraordinary circumstances’. In such cases, airlines may not be obligated to pay compensation. These include severe weather, security threats, political unrest, or strikes not involving airline employees.  

However, airlines cannot use minor technical issues or routine staff shortages as grounds for denying compensation. Even more complex disruptions, such as IT failures or unexpected maintenance issues, may not qualify as extraordinary if the airline could have prevented them with better planning. As long as the airline is responsible for the disruption, passengers have the right to claim compensation, even if the airline initially refuses. 

How to start your delayed fight compensation claim? 

Claiming compensation for a delayed or cancelled flight is simpler than you might think. Here’s a quick guide to get you started: 

  1. Check your eligibility: Use our simple online checker to see if your flight disruption qualifies for compensation.  
  1. Submit your claim: If eligible, we’ll connect you with experts specialising in flight delay claims. They’ll guide you through the process and ensure all the required information is collected. 
  1. Relax and wait for your compensation: Flight delay experts will handle your claim. Thanks to their no-win, no-fee structure, you won’t pay any legal fees unless your claim is successful. 

You can claim for flights that took place as long as six years ago in England and Wales (five years in Scotland). 

Why it’s important to make a flight delay claim  

Airlines must compensate passengers when flight disruptions occur under circumstances within their control. By making your claim, you hold airlines accountable and ensure you are compensated for the inconvenience caused. But many passengers miss out on the compensation they deserve—often because they are unaware of their rights, or because they find the DIY claim process too complicated.  

Join the Claim makes claiming easy  

At Join the Claim, we believe passengers deserve compensation for flight disruptions. We’ve partnered with experts who have helped claim over £79 million in compensation from airlines. With their no-win, no-fee service, if your claim doesn’t succeed, you don’t pay a penny. 

Our quick online registration makes the process easy. And with experienced flight delay compensation specialists working on your behalf, you can expect professional, prompt service every step of the way. 

Get the compensation you deserve 

If your flight has been delayed for 3+ hours or was cancelled without sufficient notice, it’s time to take action. Check your flight today. 

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