Did you know that, if your landlord fails to protect your tenancy deposit correctly, you could be entitled to compensation.
In some cases, that could be as much as three times the value of your deposit. Plus the original deposit. For example, if your deposit was £1,200, you could get between £1,200 to £3,600 in compensation, plus the initial £1,200.
In our latest guide, we explain exactly how tenancy deposit claims work.
What’s covered in the guide?
Whether you’re still renting or moved out years ago, our guide explains the rules in straightforward language to help you understand your rights.
We look at:
- What the tenancy deposit protection rules are
- When landlords must protect a deposit
- What prescribed information is and why it matters
- When you may be able to make a tenancy deposit compensation claim
- Whether you can still claim if your deposit was returned or protected late
- How much compensation could be available
- What to do if you’re unsure whether your deposit was ever protected.
Why we created this guide
Many tenants don’t realise that landlords have legal responsibilities when it comes to protecting tenancy deposits.
Others assume they can’t do anything if they’ve already moved out or had their deposit returned.
We created this guide to explain the rules in plain English and answer the questions people ask most often.
Whether you’re trying to understand your rights, find out if the tenancy deposit protection rules applied to you or learn how compensation claims work, our guide brings everything together in one place.
Our aim is simple: to help people make informed decisions. If, after reading the guide, you think you may have a claim, you can also use our eligibility checker. If you qualify and choose to proceed, we’ll ask whether you’d like to be introduced to a trusted, regulated UK law firm that can assess your circumstances and advise you on the next steps.
Think your landlord may have broken the rules?
If you rented a property in England or Wales and believe your landlord failed to comply with the tenancy deposit protection rules, it may be worth reading the guide and checking whether you could have a claim.
Read our new Tenancy Deposit Claims Guide to learn more.
You can also check your eligibility and find out whether you could be entitled to compensation on our tenancy deposit claims page.
Join the Claim connects consumers with SRA-regulated lawyers. Visit the claim page to check your eligibility if a claim is open with one of our trusted legal partners.
