Woman holding a phone with a Flo logo on the screen.

Everything UK users need to know about the Flo privacy claim – in one guide

Millions of people trusted Flo with some of the most intimate details of their lives.

For many, the app wasn’t just a way to track periods. It became a place to record pregnancies, fertility journeys, symptoms and experiences they may never have shared with anyone else. 

Now, a proposed $59.5 million settlement in the United States has brought renewed attention to allegations that some of this deeply personal information was disclosed to third-party technology companies without users’ knowledge or consent. 

As more people ask what this could mean for them, we’ve published a new guide explaining everything UK users need to know. 

Why we've created this guide

The Flo data privacy case has become increasingly complex. 

There have been lawsuits in multiple countries, regulatory investigations, a US Federal Trade Commission settlement, a jury verdict involving Meta and now a proposed $59.5 million settlement involving Flo Health, Google and Flurry. 

Much of the coverage has focused on legal developments in the United States, leaving many people in the UK asking a simple question:

What about us? 

Our new guide answers that question in plain English. 

What's inside the guide?

Whether you’ve followed the story from the beginning or you’ve only just heard about the allegations, the guide explains: 

  • What Flo is accused of doing
  • What information was allegedly shared
  • Why this isn’t a typical data breach 
  • Why health information receives extra protection under UK law
  • What happened in the United States
  • Why UK users are asking whether they could also have legal rights
  • What to do next if you used the app. 

We’ve also answered the questions people are searching for most, including whether the US settlement applies to UK users, what Flo has said about the allegations and whether compensation could become available in the UK. 

Why this matters

This case is about trust. 
People use health apps during some of the biggest moments of their lives. They expect that information to remain private.

Whether you’re tracking your period, trying to conceive, coping with pregnancy loss or managing perimenopause, the information you enter into an app can reveal deeply personal details about your life. 

If those allegations prove to be true, it’s understandable that many people will feel that trust has been broken. 

If you’ve ever used the Flo app, or you simply want to understand why this case has attracted so much attention, our guide brings together everything we currently know in one place. 

Join the Claim connects consumers with SRA-regulated lawyers. Visit the claim page to check your eligibility if a claim is open with one of our trusted legal partners. If a group action has not yet been launched, you can register your interest and we’ll keep you informed if a partner firm decides to take a claim forward.  

This information is for general guidance only and does not constitute legal or financial advice.

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