Were you a Southern Water customer or employee whose data was exposed in the 2024 breach. Find out if you could be eligible for compensation.
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Overview
The data of some Southern Water customers and employees was breached following an “illegal intrusion” into the company’s IT systems. Criminals stole personal details and financial information, potentially with the intention of selling it on the dark web. The dark web is a hidden part of the internet often used for illicit activities.
Hundreds of thousands of Southern Water customers, and thousands of current and former employees, could be at risk following the cyberattack.
At a glance
Deadline
You could get
£££ depending on claim*
Potential claimants
Up to 500,000
*Each claim is based on its merits, and awards may differ.
Answer a few quick questions to see if you could qualify to join the claim. It only takes a few minutes and helps confirm if you may be eligible.
We’ll show you which regulated UK law firm will handle your claim before any details are shared, so you can review their information and decide if you’d like to continue.
If you choose to proceed, you’ll complete your registration with the law firm. They’ll handle your claim on a no-win, no-fee basis and keep you updated every step of the way.*
October 2024
Southern Water claims none of its customers' data has been published online following the cyberattack.
February 2024
Southern Water released a statement confirming that some of its data had been stolen and was at risk following the cyberattack. The media began reporting the Southern Water data breach.
January 2024
Criminals accessed Southern Water’s systems in a serious cyber incident. Southern Water only became aware of the violation after details of the breach appeared on the dark web.
We’ll provide more updates on this case as they happen.
Check your eligibility to find out if you could be owed compensation by joining the legal action.
The Southern Water data breach was carried out by hacker group Black Basta. Southern Water has confirmed that the suspicious activity was detected on 23rd January 2024.
The following personal data could be compromised:
Southern Water has written to all affected and potentially affected customers and employees. If you have not received this notification, it is unlikely that your data was compromised in the attack.
Have you been notified that your data may have been involved in the Southern Water data breach? If yes, you could be eligible to join this claim. Our simple eligibility checker provides instant clarity.
We cannot say how much compensation you might get if you win a Southern Water data breach case. Each claim is based on its merits and your solicitor will work to get the compensation owed to you.
In the UK, if a group of people have experienced loss, or otherwise been harmed by an organisation’s law breaking, they can come together to fight for justice. Levelling the playing field when standing up to big businesses, group actions prove that there is strength in numbers. At Join the Claim, we bring consumers and law firms together to ensure these group actions are as powerful as possible.
We won’t charge you a single penny. And we ensure any law firms we connect you with operate on a no-win-no-fee basis.
However, fees may apply if you cancel after the cooling-off period or breach your agreement.
If you win, the law firm will either take its fees from your compensation payment or recover them from the defendants.
All terms are clearly explained before joining.
A no-win, no-fee agreement means you don’t pay your solicitor’s legal fees if your claim is unsuccessful. This makes it easier and more affordable to take part in group litigation. However, T&Cs apply.
Want the full picture, including what to check before signing? Read our complete guide to no win, no fee agreements here.
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We connect consumers with their legal dream teams to ensure they get the compensation and support they deserve.
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