Luxury fashion giant Kering – the group behind Gucci, Balenciaga and Alexander McQueen – has confirmed a customer data breach.
According to reports, hackers accessed potentially millions of records, including customer names, phone numbers and email addresses. While no financial details are believed to have been stolen, leaked samples posted online suggest the data may also include dates of birth and even records of high-value purchases.
The breach, carried out by the ransom group Shiny Hunters, took place in June but was only disclosed publicly this week. Kering said it had notified authorities and affected customers, and that its systems have now been secured.
Why this data breach matters
For luxury brands, customer trust is everything. A leak of personal data not only risks phishing attacks and scams but also exposes sensitive details about spending habits.
Could there be a legal claim?
If you shopped with Gucci, Balenciaga, Alexander McQueen or another Kering brand, your data may have been caught up in this breach. Under UK data protection laws, consumers can pursue compensation for the distress and risks caused when companies fail to safeguard personal information.
At this stage, no group legal claim has been launched. But if one does, it could help customers affected by the breach seek compensation.
Register now to get updates. We’ll keep you informed on any potential legal action and let you know how you could join a claim with a UK law firm.
Join the Claim connects consumers with SRA-regulated lawyers. You can check your eligibility if a claim is open with one of our trusted legal partners. If a group action has not yet been launched, simply register your interest, and we’ll keep you informed if a partner firm decides to take a claim forward.
