We all know group litigation is a powerful way to get compensation. But its impact stretches far beyond individual settlements. Collective legal action also helps people address systemic issues, forces companies to operate with greater accountability, and sparks lasting change within entire industries.
In this guide, we’ll delve into the transformative power of group litigation, showcase cases that have driven substantial industry reforms, and explore how class actions promote accountability and transparency.
Examples of group litigation leading to industry reform around the world
Spanning health to environmental protection, here are some examples where group litigation prompted substantial industry reform:
Canadian government and indigenous water contamination
In Canada, a major group litigation case was filed against the federal government by indigenous communities suffering from contaminated drinking water. The lawsuit alleged the government failed to ensure safe drinking water, violating the claimants’ right to clean water and proper sanitation.
In 2021, a historic settlement was reached, with the Canadian government pledging billions in compensation and funding infrastructure improvements to provide safe drinking water to affected communities. This case also prompted a national dialogue about water safety standards and indigenous rights in Canada, leading to policy commitments to uphold access to clean water for all citizens, and greater oversight of water infrastructure in remote communities.
Today, further class actions related to this issue are ongoing.
Opioid crisis litigation in the United States
In the United States, a massive wave of group litigation emerged against pharmaceutical companies, distributors, and pharmacies implicated in the opioid crisis. Companies like Purdue Pharma and Johnson & Johnson faced lawsuits from states, counties, cities, and victims of the opioid crisis.
Victims argued that misleading marketing and lax distribution practices contributed to widespread addiction and overdose deaths.
The settlement agreements reached in these cases amounted to billions of dollars and included provisions for funding addiction treatment and prevention programs. More importantly, the litigation pressured companies to change their practices. Johnson & Johnson, for instance, exited the opioid business altogether, and Purdue Pharma was dissolved as part of its settlement.
In June 2024, the US Supreme Court struck down part of a bankruptcy deal that would have protected the Sackler family – who owned and operated Purdue – from future lawsuits over their role in the opioid crisis.
The cases led to changes in pharmaceutical marketing practices, stricter regulations on prescription distribution, and heightened awareness of corporate responsibility in the health sector.
Diesel emissions scandal
Following the “dieselgate” scandal, group litigation emerged across the globe. Consumers and environmental organisations sued Volkswagen and other car manufacturers for using illegal emissions-cheating devices. These lawsuits argued the implicated car companies had knowingly deceived consumers and contributed to environmental pollution.
The group litigation cases brought significant reforms, including stricter emissions testing protocols across Europe, more stringent environmental regulations for the auto industry, and a shift toward promoting electric vehicles.
Emissions cases against several car manufacturers are still ongoing in the UK. But there are strict deadlines if you want to join!
The UK Horizon Post Office scandal
The Horizon Post Office scandal is one of the UK’s most notorious cases of institutional wrongdoing. Between 2000 and 2014, hundreds of Post Office employees were wrongfully accused of theft, fraud, and false accounting due to errors in Fujitsu’s Horizon IT system. This system produced discrepancies in branch accounts, leading to prosecutions, financial losses, and even prison sentences for numerous innocent postmasters.
In 2019, a group litigation order allowed over 500 former postmasters to bring a collective action against the Post Office, arguing that the Horizon system was flawed and that they had been wrongfully accused based on unreliable evidence. The High Court ruled in favour of the claimants, exposing serious mismanagement and a lack of transparency within the Post Office’s operations. The case led to a £58 million settlement, further compensation payouts, and the quashing of criminal convictions.
The Horizon Post Office injustice also gained widespread public attention after a subsequent BBC programme amplified public awareness, helping to cement the scandal’s place in the national conversation.
How group litigation promotes accountability and transparency
As well as providing financial compensation, group litigation forces companies to face the consequences of their actions in a public and legally binding way.
Reactive actions following a group litigation
Here are some of the common responses companies are forced to take due to the pressure of group litigation:
Taking accountability for harmful practices
Group litigation cases often unveil practices that companies would prefer to keep hidden. By bringing these issues into the public eye, collective legal action forces companies to confront their harmful actions under scrutiny from consumers, regulators, and the media, holding them accountable in a very visible way.
Paying financial penalties
Group litigation cases can result in hefty financial penalties, settlements, or compensation requirements. These costs act as a significant punishment, encouraging companies to prioritise responsible practices to avoid similar lawsuits in the future.
Enhanced transparency requirements
In some cases, group litigation leads to regulatory changes that require companies to disclose more information to consumers. For example, in the wake of financial mis-selling scandals, companies must now be more transparent about product terms, ensuring consumers have the information they need to make informed choices.
Proactive actions
These actions are measures companies may take voluntarily to reduce or prevent future litigation risks:
Adoption of ethical practices
Many companies adopt ethical practices pre-emptively to avoid the risk of future litigation. This proactive shift is evident in industries like financial services, where the PPI scandal prompted firms to overhaul customer communication policies and align them with transparent, consumer-first standards.
Strengthening compliance frameworks
Lots of companies have enhanced their compliance measures proactively, implementing stricter internal checks and updating operational protocols to meet regulatory standards. This helps ensure all business practices align with ethical and legal requirements, minimising the potential for future disputes.
Regular audits and risk assessments
In response to group litigation pressures, companies may conduct regular internal audits and risk assessments to identify potential vulnerabilities. By addressing risks before they escalate, companies demonstrate a commitment to accountability and reduce the likelihood of litigation.
The ripple effect of group litigation industry reforms
Group litigation often sets off a chain reaction across industries, prompting companies and regulators alike to take action. Here’s how this ripple effect manifests in different industries:
Financial services
In the financial industry, scandals like the PPI mis-selling case have led to major reforms in how products are marketed and sold. Financial institutions are now required to provide clear and honest information to consumers, and regulators have imposed tighter rules on product disclosures and suitability. Additionally, financial service providers have adopted new ethical standards, recognising the need for transparency to rebuild consumer trust. Where these standards are not upheld, consumers often have the option of joining a group litigation claim.
Consumer goods and product safety
Product safety has been a focal point in consumer-led group litigation cases. For instance, the Johnson & Johnson talc cancer scandal has prompted widespread scrutiny of safety standards in the cosmetics industry.
Lawsuits accused the company of failing to disclose cancer risks associated with its talc-based products, leading to a global reassessment of ingredient safety. In response, many cosmetics and personal care companies have shifted from talc to safer alternatives such as cornstarch, and increased transparency in product labelling.
Environmental management
The dieselgate scandal shed light on environmental accountability within the automotive industry, leading to a wave of group litigation that exposed the real-world environmental and public health impacts of illegal emissions.
As a result, car manufacturers have faced pressure to comply with stricter emissions regulations and adopt cleaner technologies. Beyond the automotive industry, environmental-focused group litigation cases have influenced sectors like agriculture, energy, and manufacturing, pushing them toward sustainable practices to minimise their ecological footprint.
Technology and data protection
The high-profile British Airways data breach case emphasised the importance of data protection and cybersecurity. In response to this and similar cases, companies across all sectors are strengthening their data privacy measures by investing in more secure infrastructure and transparent data handling practices.
Pharmaceuticals and healthcare
The healthcare and pharmaceutical sectors have also felt the effects of group litigation, particularly in cases involving product safety and transparency. Lawsuits over side effects, undisclosed risks, or improper marketing practices have prompted stricter regulatory oversight and higher safety standards. Companies now prioritise rigorous testing and transparent labelling to ensure products meet safety guidelines, reducing the likelihood of future litigation and promoting public trust in healthcare products.
The power of group litigation industry reform
The impact of group litigation reaches far beyond the courtroom. It creates a ripple effect, pressuring industries to improve standards, comply with regulations, and respect consumer rights – often leading to sweeping reforms that benefit society as a whole.
For those impacted by corporate misconduct, joining group litigation isn’t just about seeking compensation. Although that is important, it’s also a way to advocate for change.
If you’ve been wronged by a company’s actions, check out the UK’s leading group litigation claims with Join the Claim.
Together let’s create a more transparent, responsible, and fair marketplace for all.