Join the Claim is not a law firm. We connect individuals with top law firms for consumer claims, and our service is free to use. While we may receive a fee from the law firms we introduce you to, this will not affect your costs or compensation. We are not responsible for the advice or services provided by these firms. Please note that nothing on this website is legal advice, and while we check claim eligibility, we cannot guarantee a law firm will accept a case.
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Property-related claims can arise when landlords, letting agents, housing providers, estate agents, developers or other property organisations fail to meet their legal responsibilities.
These issues can affect a single individual or large groups of people. Depending on the circumstances, claims may relate to tenancy deposits, housing-related data breaches, consumer rights, poor business practices or other disputes connected to renting, buying or owning a property.
At Join the Claim, if a legal claim is launched by one of our trusted partner law firms, we’ll let you know how to take action and stand up for what’s right. It’s free to check your eligibility and only takes a couple of minutes to get started. So you can make a property claim quickly and easily.
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At Join the Claim, we help people understand claims linked to tenancy deposits, property-related data breaches, misuse of personal information, consumer rights issues and other housing-related disputes.
Whether you have a claim depends on the type of issue and your individual circumstances. Some property disputes may lead to compensation, while others may result in different forms of legal action or redress.
Some claims relate to financial losses, such as an unprotected tenancy deposit or money lost because a landlord, letting agent or property company failed to meet its legal obligations. Others involve the misuse of personal information, where compensation may also be available for the distress or inconvenience caused by a data breach.
Every claim is different, and there is no guaranteed level of compensation. If you’re unsure whether you may have a claim, our eligibility checks can help you understand the options that may be available.
You may be able to claim compensation for money you've lost because of a landlord, letting agent, housing provider or property company's actions. This could include tenancy deposit issues, overpayments, or losses linked to negligence or the misuse of your personal information.
Some property claims allow compensation for the stress, anxiety, inconvenience or loss of enjoyment caused by an organisation's actions. For example, this could include the emotional impact of a data breach or the disruption caused by other property-related failures.
If a housing provider, estate agent, landlord or other property organisation exposes or mishandles your personal information, you may be able to claim compensation for the impact this has had on your privacy and wellbeing.
Some claims recognise the time and effort involved in putting things right, whether that's dealing with the consequences of a data breach, resolving a tenancy issue, or correcting problems caused by a property organisation's failure to meet its responsibilities.
Property problems show up in different ways. Here are some possible claim types:
One claim alleges that major developers shared commercially sensitive information. It is argued that this reduced competition and caused buyers to pay more for new-build homes than they otherwise would have.
If your landlord failed to follow tenancy deposit protection rules, you may be entitled to compensation of up to three times the deposit amount.
If your landlord has failed to deal with issues such as damp, mould, leaks, broken heating, unsafe electrics or pest infestations within a reasonable time, you may have grounds to make a claim.
Excessive or opaque service charges, unreasonable major works costs, or ground rent clauses that escalate unfairly could result in a legal action.
Fire safety and structural defects (e.g. cladding, missing firebreaks, unsafe balconies, etc.) that put residents at risk and lead to high remediation costs may be grounds for a claim.
You could have a claim if you were sold a home on terms that were unclear, unfair or not properly explained.
Where sensitive data is leaked in a cyberattack, shared without consent, sent to the wrong person, or otherwise mishandled, you could have a claim.
Property-related claims can affect a wide range of people — not just homeowners.
Whether you rent, own your home, or have dealt with a property organisation in another way, you may have rights if a landlord, letting agent, housing provider, developer or other organisation has failed to meet its legal responsibilities.
Depending on the type of claim, this could include:
Do I qualify for a property-related claim?
Whether you qualify depends on the type of property claim and your individual circumstances.
If we’re working with a partner law firm, our quick online checker will show whether you meet the criteria for a live claim. If there isn’t a partner law firm in place yet, you can register your interest, and we’ll keep you updated if a claim becomes available.
You don’t have to fight alone. If a company’s wrongdoing affected you and others, a group claim could...
Sometimes the same issue affects hundreds or even thousands of people. Rather than everyone bringing separate legal claims, a group claim allows those affected to pursue the matter together. This is often appropriate where the same organisation is alleged to have caused similar harm, such as a large-scale data breach or another widespread failure affecting tenants, residents or property owners.
Where a suitable group claim is available through one of our trusted partner law firms, we’ll explain who may be eligible and what to do next.
You don’t have to fight alone. If a company’s wrongdoing affected you and others, a group claim could...
Sometimes the same issue affects hundreds or even thousands of people. Rather than everyone bringing separate legal claims, a group claim allows those affected to pursue the matter together. This is often appropriate where the same organisation is alleged to have caused similar harm, such as a large-scale data breach or another widespread failure affecting tenants, residents or property owners.
Property-related problems can have a real impact on your finances, wellbeing and peace of mind. Taking action isn’t just about seeking compensation — it’s also about holding organisations accountable when they fail to meet their legal responsibilities.
By making a claim, you:
Claiming helps protect not just your future, but everyone else’s too.
Why use Join the Claim?
Join the Claim makes it simple to take action when you’ve been affected by a property-related issue.
We work closely with trusted, regulated law firms across the UK to connect you with the right legal help.
From the moment you get in touch, we keep things clear, straightforward and stress-free. With fast eligibility checks, expert support and no legal jargon, we’re here to help you understand your rights and get the compensation you deserve — quickly and confidently.
Making a property claim: How it works
Answer a few straightforward questions and you’ll know if you could qualify for a live claim. If we don’t yet have a partner firm in place, simply tell us about how the issue affects you.
Where we work with a partner firm, we’ll show you the regulated UK law firm running the claim, so you can decide whether you’d like to continue. In some cases, claims are handled through an official claim website, and we’ll point in the right direction.
If you choose to proceed, you’ll complete your registration with the law firm, or through the official claim website. They will then handle the claim and keep you updated along the way. If a claim is still developing, we’ll let you know if any updates become available.
Help and advice for housing, leasehold and mortage issues
If your personal information has been exposed due to a data breach, or has been otherwise misused, being informed can help protect your rights while you fight for the justice and compensation you deserve.
Discover what the Flo privacy claim is about, what data was allegedly shared, what the US settlement means and what it could mean for UK users.
Find out how data breach compensation claims work, who can claim, and what to expect if you join a group action.
We explain what a SAR is, when it can help, and what to do if an organisation does not respond.
Learn what steps to take to protect yourself after a data breach.
Check out our TikTok videos, where we break down property claims in simple, scroll-stopping clips. Follow us for quick explainers, updates, and tips that put you in the know.
Not on TikTok? No problem. You can still keep up with the latest on Instagram, Facebook, X and more.
Wherever you scroll, we’ve got you covered.
Property claim FAQs
A property-related claim is a legal claim arising from problems connected to renting, buying, selling or owning a property. These claims can involve landlords, letting agents, housing providers, developers, estate agents or other organisations that fail to meet their legal responsibilities.
Some property claims are brought by individuals based on their own circumstances, while others affect large numbers of people in a similar way and may be pursued as group claims. Examples include tenancy deposit disputes, housing-related data breaches, consumer rights issues, property mis-selling and other housing-related disputes.
The law firms we partner with usually operate on a no-win, no-fee basis, meaning you only pay if the claim is successful. However, fees may apply if you cancel after the cooling-off period or breach your agreement.
If you win, the firm will either take its fees from your compensation payment or recover them from the defendants.
All terms are clearly explained before joining.
Want the full picture, including what to check before signing? Read our complete guide to no win, no fee agreements here.
Yes. Renting your home doesn’t prevent you from making a property-related claim. Depending on the circumstances, tenants may be able to bring claims involving tenancy deposits, housing disrepair, data breaches, consumer rights issues or other failures by landlords, letting agents or housing providers.
Homeowners, leaseholders and shared owners may also be able to make a property-related claim, depending on the circumstances. This could include issues such as property mis-selling, unfair leasehold charges, building safety concerns, data breaches or other failures by property organisations.
Eligibility depends on the type of claim and your individual circumstances.
Not necessarily. Whether you can make a claim depends on the type of property claim and the circumstances involved. In some cases, you may still be eligible even if you’ve moved out or no longer own the property. For example, you may still be able to pursue a tenancy deposit claim or a property-related data breach claim if the relevant events occurred while you lived there.
Time limits vary depending on the type of property claim and the circumstances involved. Different legal claims have different limitation periods, so it’s usually best to seek advice or register your interest as soon as possible.
If we’re working with a partner law firm on a relevant claim, they’ll explain any applicable time limits and whether you’re still able to take part. If you’re unsure, it’s worth checking your eligibility sooner rather than later so you don’t risk missing any important deadlines.
No. Registering simply means you’ll receive updates. If a law firm later takes on the case, you’ll be given the option to learn more about the process and any potential costs before deciding whether to take part.
Experienced legal professionals and law firms handle all aspects of the claim. Our role is to connect eligible claimants with expert representation.
The amount of compensation depends on the type of property claim, the circumstances of your case and, where relevant, the losses or impact you’ve experienced.
Some claims focus on recovering financial losses, such as tenancy deposit penalties or money you’ve lost because of a property organisation’s actions. Others may include compensation for distress, inconvenience or the misuse of personal information. If your claim progresses, the regulated law firm handling it will explain how any compensation is assessed.
A group action claim allows people affected by the same issue to take action together. This strength in numbers helps stand up to big organisations. Join the Claim helps connect people with law firms so these actions have real impact.
We connect consumers with their legal dream teams to ensure they get the compensation and support they deserve.
Join the Claim is not a law firm. We connect individuals with top law firms for group or individual claims, and our service is free to use. While we may receive a fee from the law firms we introduce you to, this will not affect your costs or compensation. We are not responsible for the advice or services provided by these firms. Please note, nothing on this website is legal advice, and while we check claim eligibility, we cannot guarantee a law firm will accept a case.
Join the Claim is a trading name of Join the Claim Limited, authorised and regulated by the Financial Conduct Authority (FRN: 1053404). Registered in England and Wales, Company No: 16245278. Registered office: 32 Eyre Street, Sheffield, S1 4QZ.
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