Could You Be Affected by the EasyJet Data Breach?

A cyberattack may have exposed the personal details of customers. Register your interest to stay informed and receive updates if this claim is taken forward by one of our partner law firms.

Join the Claim isn’t a law firm. We connect you with regulated UK firms that run group action claims. If one of our partner firms takes this case forward, we’ll share more details, including how to check your eligibility. 

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Overview

Over nine million people had their personal information hacked in the EasyJet data breach. Lawyers believe the cyberattack left customers vulnerable to scams and phishing attacks. 

Further exacerbating the situation, despite the airline’s awareness of the breach in January 2020, it allegedly neglected to notify all affected customers until late May. According to legal experts, this failure to promptly inform individuals that their data might be compromised put them at additional risk throughout those five months. 

Are you affected? If so, you could be due compensation. 

EasyJet Data Breach – At a glance

Status

Stay Informed

Potential Affected

9 million + 

What do we know about the EasyJet data breach?

  • The EasyJet data breach is one of the UK’s biggest ever data privacy failures 
  • Nine million people had their email addresses and travel information accessed in the breach 
  • A further 2,000 plus customers had their credit card details stolen 
  • The UK’s data protection dropped its investigation into the hack because of “limited legal and investigative resources”. This raised serious concerns about data protection rights in the UK

How Join the Claim works

Quick survey

Take a moment to answer a few simple questions so we can understand your connection and keep you updated.

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Share your details so we can keep you informed if any updates become available.

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If a partner law firm takes this claim forward, we’ll let you know the next steps and how to join.

Frequently asked questions

In May 2020, EasyJet admitted that a “highly sophisticated cyber-attack” had affected approximately nine million customers. The breach involved customers who had booked flights from 17 October 2019 to 4 March 2020.

The following personal data was compromised:

  • Financial data (credit and debit card details and CVV numbers)
  • Email addresses
  • Passenger travel information

EasyJet has contacted all affected customers. If you have not received this notification, it is unlikely that your data was compromised in the attack. Our simple eligibility checker provides instant clarity.

Have you been notified that your data was involved in the EasyJet data breach? If yes, you could have a NO-WIN, NO- FEE compensation claim. Our simple eligibility checker provides instant clarity. Answer a few straightforward questions, and you’ll know if you could qualify for an EasyJet data breach group action claim.

We cannot say how much compensation you might get if you win an EasyJet data breach case. Each claim is based on its merits and your solicitor will work to get the compensation owed to you.

In the UK, if a group of people have experienced loss, or otherwise been harmed by an organisation’s law breaking, they can come together to fight for justice. Levelling the playing field when standing up to big businesses, group actions prove that there is strength in numbers. At Join the Claim, we bring consumers and law firms together to ensure these group actions are as powerful as possible.

We won’t charge you a single penny. And we ensure any law firms we connect you with operate on a no-win-no-fee basis. If you win, the law firm will either take its fees from your compensation payment or recover these from the defendants.

A no-win, no-fee agreement means you don’t pay your solicitor’s legal fees if your claim is unsuccessful. This makes it easier and more affordable to take part in group litigation. However, T&Cs apply.

Want the full picture, including what to check before signing?  Read our complete guide to no win, no fee agreements here. 

Latest updates on the EasyJet data breach

  • August 2023

    The UK’s data protection watchdog (the ICO) terminated its investigation into the EasyJet data breach blaming “limited legal and investigative resources”. Without a fine from the ICO, the only way EasyJet will be held to account for its security failures is through group action compensation claims. 

  • May 2020

    EasyJet publicly confirmed it had been the target of an attack. The airline admitted that nine million customers were impacted by the data breach and informed all affected customers by the end of the month. 

  • April 2020

    EasyJet contacted those customers whose credit and debit card details were accessed in the breach. It did not let its other customers know about the hack at this time. 

  • January 2020

    EasyJet discovered it had experienced a cyberattack and began investigating the breach. 

We’ll provide more updates on the EasyJet data breach as they occur. 

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Who could be affected by the EasyJet data breach?

If you are an EasyJet customer, your data may have been exposed.

Register to stay updated, and we’ll let you know if a partner law firm takes this claim forward.

 

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Clifford
Very easy to sign up, hope its sorted soon
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Very easy and quick to complete the claim Everything was explained well and fees payable in etc were made very clear
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So easy to sign up for the claim
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