Could You Be Affected by the EasyJet Data Breach?

A cyberattack may have exposed the personal details of customers. Register your interest to stay informed and receive updates if this claim is taken forward by one of our partner law firms.

Join the Claim isn’t a law firm. We connect you with regulated UK firms that run group action claims. If one of our partner firms takes this case forward, we’ll share more details, including how to check your eligibility.
Join the Claim Limited is a claims management company. This claim is not regulated by the Financial Conduct Authority. Join the Claim Limited is authorised and regulated by the FCA (FRN: 1053404) for regulated claims management activities only.

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Overview

Over nine million people had their personal information hacked in the EasyJet data breach. Lawyers believe the cyberattack left customers vulnerable to scams and phishing attacks. 

Further exacerbating the situation, despite the airline’s awareness of the breach in January 2020, it allegedly neglected to notify all affected customers until late May. According to legal experts, this failure to promptly inform individuals that their data might be compromised put them at additional risk throughout those five months. 

Are you affected? If so, you could be due compensation. 

EasyJet Data Breach – At a glance

Status

Stay Informed

Potential Affected

9 million + 

What do we know about the EasyJet data breach?

  • The EasyJet data breach is one of the UK’s biggest ever data privacy failures 
  • Nine million people had their email addresses and travel information accessed in the breach 
  • A further 2,000 plus customers had their credit card details stolen 
  • The UK’s data protection dropped its investigation into the hack because of “limited legal and investigative resources”. This raised serious concerns about data protection rights in the UK

How Join the Claim works

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Take a moment to answer a few simple questions so we can understand your connection and keep you updated.

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If a partner law firm takes this claim forward, we’ll let you know the next steps and how to join.

Frequently asked questions

In May 2020, EasyJet admitted that a “highly sophisticated cyber-attack” had affected approximately nine million customers. The breach involved customers who had booked flights from 17 October 2019 to 4 March 2020.

The following personal data was compromised:

  • Financial data (credit and debit card details and CVV numbers)
  • Email addresses
  • Passenger travel information

EasyJet has contacted all affected customers. If you have not received this notification, it is unlikely that your data was compromised in the attack. 

A group action claim allows people affected by the same issue to take action together. This strength in numbers helps stand up to big organisations. Join the Claim helps connect people with law firms so these actions have a real impact.

We are not a law firm. Our role is to keep people informed about potential group actions if one of our regulated UK partner law firms is able to take this claim forward.  

No. Registering simply means you’ll receive updates. If a law firm later takes on the case, you’ll be given the option to learn more about the process and any potential costs before deciding whether to take part. 

Latest updates on the EasyJet data breach

  • August 2023

    The UK’s data protection watchdog (the ICO) terminated its investigation into the EasyJet data breach blaming “limited legal and investigative resources”. Without a fine from the ICO, the only way EasyJet will be held to account for its security failures is through group action compensation claims. 

  • May 2020

    EasyJet publicly confirmed it had been the target of an attack. The airline admitted that nine million customers were impacted by the data breach and informed all affected customers by the end of the month. 

  • April 2020

    EasyJet contacted those customers whose credit and debit card details were accessed in the breach. It did not let its other customers know about the hack at this time. 

  • January 2020

    EasyJet discovered it had experienced a cyberattack and began investigating the breach. 

We’ll provide more updates on the EasyJet data breach as they occur. 

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Who could be affected by the EasyJet data breach?

If you are an EasyJet customer, your data may have been exposed.

Register to stay updated, and we’ll let you know if a partner law firm takes this claim forward.

 

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