If you are unhappy with any part of our service, please let us know and our team will review your complaint.
Submit a complaint
This form is for complaints about Join the Claim. If your complaint relates to legal services provided by a law firm handling your claim, you will need to contact that firm directly using their complaints procedure.
What happens next
We will review your complaint and respond as soon as possible. If your complaint relates to legal services provided by a law firm, we may direct it to the relevant firm.
We connect consumers with their legal dream teams to ensure they get the compensation and support they deserve.
Join the Claim is not a law firm. We connect individuals with top law firms for group action claims, and our service is free to use. While we may receive a fee from the law firms we introduce you to, this will not affect your costs or compensation. We are not responsible for the advice or services provided by these firms. Please note, nothing on this website is legal advice, and while we check claim eligibility, we cannot guarantee a law firm will accept a case.
Join the Claim is a registered trading name of Big on Media ltd. Big on Media is registered in the United Kingdom under licence number 09878028 with its registered office located at Big on Media, 32 Eyre Street, Sheffield, England, S1 4QZ