Complaints

If you are unhappy with any part of our service, please let us know and our team will review your complaint.

Submit a complaint

This form is for complaints about Join the Claim. If your complaint relates to legal services provided by a law firm handling your claim, you will need to contact that firm directly using their complaints procedure.

What happens next

We will review your complaint and respond as soon as possible. If your complaint relates to legal services provided by a law firm, we may direct it to the relevant firm.