Could You Be Due Compensation for Apple’s iCloud Subscription Practices?

The claim alleges that Apple restricted competition in cloud storage on its devices and overcharged UK customers for iCloud subscriptions. It has been brought by Which?, which argues that Apple made it difficult for alternative cloud storage providers to compete fairly on iPhones and other Apple devices. As a result, the claim says Apple was able to charge higher prices for iCloud than it would have in a properly competitive market. 

You could be included if you lived in the UK and paid for an iCloud storage subscription at any point from 1 October 2015 onwards. If the case goes ahead, eligible customers would automatically be included unless they choose to opt out. 

The claim suggests that up to 40 million Apple customers in the UK could potentially be affected.  

This is an opt-out claim. This means you are automatically included in the group action, and could be due compensation, unless you say you don’t want to take part. A court-approved class representative brings the claim on behalf of the whole group, and specialist lawyers run the case in the interests of everyone included. Individual consumers are not assessed or contacted at this stage. Nevertheless, affected individuals will likely need to register to receive compensation when the claims site opens. 

Which? estimates that affected customers could be owed an average of around £70, depending on how long they have paid for iCloud storage. The final amount — if any — would depend on: 

• Whether the claim succeeds
• How the court assesses any overcharge
• How long you subscribed to a paid iCloud plan 

 
There is no guarantee of compensation. 

At this stage, you do not need to take action for the claim to be considered. If the case is certified and later succeeds, there would usually be a process for eligible customers to register in order to receive any compensation awarded. You can register your interest to receive updates so you don’t miss important developments. 

A group action claim allows people affected by the same issue to take action together. This strength in numbers helps stand up to big organisations. Join the Claim helps connect people with law firms so these actions have a real impact. 

No. Join the Claim is not a law firm. We explain what the ruling means, help you understand eligibility and signpost you to the official site.  

Opt-out claims work differently to other types of legal action. If you are eligible, you are automatically included in the case unless you choose to opt out. There are no costs to be included in an opt-out claim. If the claim succeeds, deductions (if any) would be explained by the law firm responsible for distributing compensation.