Could You Be Affected by the 23andMe Data Breach?

A cyber attack may have compromised the sensitive personal and genetic information of millions of 23andMe users. Register your interest to stay informed and receive updates if this claim is taken forward by one of our partner law firms.

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Some claims are regulated by the Financial Conduct Authority (FCA). This claim is not currently regulated by the FCA.

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Overview

23andMe has experienced a huge privacy breach. Although the genetic testing company’s systems weren’t directly hacked, cyber-criminals managed to gain unauthorised access to approximately 14,000 individual accounts by using emails and passwords exposed in other data breaches.

Adding to the problem, 23andMe has a feature called ‘DNA Relatives’ that lets people automatically share data with other users if they are related in some way. The hackers took advantage of this feature to get even more sensitive information. In total, the criminals successfully accessed the private data of around seven million people.

We are monitoring the situation closely. Register your interest and we’ll keep you updated if one of our regulated UK partner law firms is able to take this claim forward.

23andMe – At a glance

Status

Stay Informed

23andMe will pay

$30 million to settle US claim

People eligible

6.9 million globally 

What do we know about the 23andMe data breach?

  • The type of attack used in the 23andMe breach is called ”credential stuffing”
  • The stolen data includes names, birth years, relationship labels, the percentage of DNA shared with relatives, ancestry reports and locations
  • Following the breach, at least one hacker offered to sell the sensitive information of one million 23andMe customers on the dark web
  • The hacks took place over a period of around five months without 23andMe noticing
  • 23andMe tried to blame users who “negligently recycled and failed to update their passwords” for the security violation.

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23andMe Data Breach FAQs

Hackers accessed the accounts of around 14,000 23andMe customers. To do this, the criminals used emails and passwords already made public in other breaches. The hackers then stole the personal data of 6.9 million customers by way of the DNA Relatives feature, which lets people share some of their data with 23andMe users they are genetically related to 

The stolen data included the person’s name, birth year, relationship labels, the percentage of DNA shared with relatives, ancestry reports and self-reported location. 

Millions of people are affected by the 23andMe data breach, including many in the UK. 23andMe said it has written to all affected users. Register to stay updated and we’ll let you know if a partner law firm takes this claim forward.

 A group action claim allows people affected by the same issue to take action together. This strength in numbers helps stand up to big organisations. Join the Claim helps connect people with law firms so these actions have a real impact.

Latest updates on the 23andMe data breach

  • November 2024

    23andMe settled a $30,000,000 class action lawsuit in the US. The UK investigation is still ongoing.  

  • June 2024

    The UK’s data protection watchdog launched a joint investigation into the 23andMe data breach with its Canadian counterpart. The investigation will look at whether 23andMe had adequate safeguards to protect the highly sensitive information within its control.

  • Oct 2023

    23andMe became aware of the breach when hackers advertised the stolen data on another notorious forum. 23andMe then wrote to customers to inform them of the data security incident.

  • Aug 2023

    Criminals advertised the stolen 23andMe data on a hacking forum. 

  • Apr to Sept 2023

    Cybercriminals started breaking into 23andMe customer accounts.

We’ll provide more updates on this case as they happen.

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Who could be affected by the 23andMe data breach?

If you used 23andMe, your data may have been exposed.

Register to stay updated and we’ll let you know if a partner law firm takes this claim forward.

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Very easy to sign up, hope its sorted soon
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