Has your water company broken the law and overcharged you. If so, Join the Claim to get the justice and compensation you deserve.
No-win, no-fee*
Overview
Some UK water companies are accused of overcharging households. Legal experts say these companies underreported their sewage spills and discharges and have been allowed to raise their prices as a result.
Water companies can often set higher prices if they perform well and have limited pollution incidents. Lawyers claim that, if these companies had reported truthfully, they would not have been allowed to increase prices, and customers might have had lower bills.
Any household who has paid these water companies for sewerage services (either directly or as part of their rent) could be due compensation. If you are affected by this case, you will automatically be included in the claim if it goes ahead (unless you opt-out). This means you do not have to register to join the claim. However, check your eligibility, sign up with Join the Claim, and we will keep you updated on this case.
At a glance
What do we know about water company overcharging?
Who is eligible to join the water company overcharging claim?
Could you qualify for a NO-WIN, NO-FEE water company overcharging claim? Find out instantly with our easy-to-use checker. If eligible, register your interest for updates and next steps. We’ll notify you if we find a regulated UK law firm to take on your case.
Which water companies have been overcharging customers?
Anglian Water
1 April 2020 to 15 December 2023
Northumbrian Water
1 April 2020 to 12 December 2023
Severn Trent
1 April 2017 to 2 August 2023
Thames Water
1 April 2020 to 8 December 2023
United Utilities
1 April 2020 to 12 December 2023
Yorkshire Water
1 April 2020 to 8 December 2023
You could be due compensation if you have paid any of these water companies for wastewater services during the periods listed above.
How to Join the Claim
Answer a few quick questions to see if you qualify to join the claim.
If you qualify, share a few more details and we’ll update you on the next steps.
We’ll notify you if we find a regulated law firm ready to accept your case – all on a no-win, no-fee basis.
Latest updates on the water company overcharging claim
Sept 2024
A hearing took place. Professor Roberts asked the hearing to approve her as the Class Representative in these claims. If approved, anyone affected by this claim will not need to sign up. Instead, they will automatically be included in the claim unless they choose to opt out.
Dec 2023
MoneySaving Expert reported that millions of UK bill payers could get payouts if the claims against the water companies succeed.
Aug 2023
Six of the UK’s biggest water firms face legal action over claims they underreported pollution and overcharged customers.
2022
According to the BBC, raw sewage was pumped into rivers and seas for 1.75 million hours - an average of 825 times per day.
We’ll provide more updates on water company overcharging as they occur.
Join the water company overcharging claim
Find out if you could join a no-win, no-fee water company overcharging claim. It will only take a few minutes and there’s no obligation to proceed.
Water company overcharging FAQs
Six UK water companies are accused of underreporting the number of pollution incidents experienced to the Environment Agency and Ofwat. These companies are Anglian Water, Northumbrian Water, Severn Trent, Thames Water, United Utilities and Yorkshire Water. By underreporting their sewage spills and discharges, Professor Carolyn Roberts, a leading environmental and water consultant, believes these companies were ‘rewarded’ and allowed to charge consumers more.
Professor Roberts has applied to be the ‘class representative’ in these claims. If the Competition Appeal Tribunal approves this application, she will lead the claims on behalf of everyone affected by water overcharging (unless they choose to opt out).
Six separate claims are being brought against six different water companies (the defendants). These companies are Anglian Water, Northumbrian Water, Severn Trent, Thames Water, United Utilities and Yorkshire Water.
Find out instantly with our easy-to-use eligibility checker! Even if you are not currently eligible, similar claims could arise against other water firms in the future. So you should still sign up for updates.
You do not need to sign up to be part of these claims. If you are affected by this case, you will automatically be included in the claim if it goes ahead (unless you opt-out). You might need to register for compensation if the claims are successful. Sign up with Join the Claim and we will keep you updated on this case.
We cannot say exactly how much compensation you might get if the water companies are ordered to pay compensation. Each claim is based on its merits and your solicitor will work to get the compensation owed to you. Millions of UK bill payers could get payouts if the claims against the water companies succeed and the combined total sum being sought is hundreds of millions of pounds.
In the UK, if a group of people have experienced loss, or otherwise been harmed by an organisation’s law breaking, they can come together to fight for justice. Levelling the playing field when standing up to big businesses, group actions prove that there is strength in numbers. At Join the Claim, we bring consumers and law firms together to ensure these group actions are as powerful as possible.
There are no costs to be part of these claims – win or lose.
In the news
We connect consumers with their legal dream teams to ensure they get the compensation and support they deserve.
Join the Claim is not a law firm. We connect individuals with top law firms for group action claims, and our service is free to use. While we may receive a fee from the law firms we introduce you to, this will not affect your costs or compensation. We are not responsible for the advice or services provided by these firms. Please note, nothing on this website is legal advice, and while we check claim eligibility, we cannot guarantee a law firm will accept a case.
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