Are You Included in the Water Overcharging Claim?

Six UK water companies are accused of underreporting the number of pollution incidents experienced to the Environment Agency and Ofwat. These companies are Anglian Water, Northumbrian Water, Severn Trent, Thames Water, United Utilities and Yorkshire Water. By underreporting their sewage spills and discharges, Professor Carolyn Roberts, a leading environmental and water consultant, believes these companies were ‘rewarded’ and allowed to charge consumers more.

Professor Roberts has applied to be the ‘class representative’ in these claims. If the Competition Appeal Tribunal approves this application, she will lead the claims on behalf of everyone affected by water overcharging (unless they choose to opt out).

Six separate claims are being brought against six different water companies (the defendants). These companies are Anglian Water, Northumbrian Water, Severn Trent, Thames Water, United Utilities and Yorkshire Water.

Find out instantly with our easy-to-use eligibility checker! Even if you are not currently eligible, similar claims could arise against other water firms in the future. So you should still sign up for updates.

We cannot say exactly how much compensation you might get if the water companies are ordered to pay compensation. Each claim is based on its merits and your solicitor will work to get the compensation owed to you. Millions of UK bill payers could get payouts if the claims against the water companies succeed and the combined total sum being sought is hundreds of millions of pounds.

This is an opt-out claim. This means, if you are eligible, you are automatically included in the group action, and could be due compensation.

However, you’ll usually need to register your details on the official claim site to receive any money you’re owed.

In other words, even though you’re automatically included unless you opt out, you may not get your compensation unless you register on the official claim site.

A group action claim allows people affected by the same issue to take action together. This strength in numbers helps stand up to big organisations. 

No. Join the Claim is not a law firm. We explain what the ruling means, help you understand eligibility and signpost you to the official site.

Opt-out claims work differently to other types of legal action. If you are eligible, you are automatically included in the case unless you choose to opt out. There are no costs to be part of the claim, win or lose.