If you are a Total Fitness member, a cyberattack may have compromised your personal data. Register your interest to stay informed and receive updates if this claim is taken forward by one of our partner law firms.
Join the Claim isn’t a law firm. We connect you with regulated UK firms that run group action claims. If one of our partner firms takes this case forward, we’ll share more details, including how to check your eligibility.
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Overview
In February 2021, Total Fitness told its members that a cyberattack may have compromised their personal data. However, this was not an isolated incident. In 2024, another serious data breach exposed sensitive information – not due to hacking, but because of a failure to secure personal data properly.
With multiple security failures in just a few years, customers are rightly asking questions about whether the company has sufficient cybersecurity measures in place, how seriously it takes its data protection responsibilities, and whether it has learned from past mistakes.
Total Fitness customers and employees who had their data exposed may be entitled to compensation. Legal experts have launched a group action claim to hold the company accountable for its repeated failures to protect personal information.
If you were a Total Fitness member or employee between 2018 and 2024, your data may have been compromised. Check now to see if you are eligible to join a Total Fitness data breach group action.
At a glance
In February 2021, Total Fitness notified its members that their personal data may have been compromised following a cyber-attack. The stolen information included:
The breach exposed data dating as far back as June 2018, leaving members vulnerable to fraud and identity theft.
A cybersecurity researcher discovered an unsecured database containing images and personal details of 470,000 members and staff. The database included:
This breach wasn’t the result of a cyber-attack but rather a failure to secure highly sensitive data, making it easily accessible to anyone who found the unprotected database.
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If a partner law firm takes this claim forward, we’ll let you know the next steps and how to join.
April 2024
Lawyers announce a group action claim against Total Fitness for its repeated failure to protect customer and employee data. Victims are encouraged to check their eligibility for compensation.
February 2024
A cybersecurity researcher uncovers an unsecured Total Fitness database. The exposed database contains personal information and images of 470,000 members and staff.
April 2021
Legal experts begin assessing potential claims for customers impacted by the 2021 Total Fitness data breach.
February 2021
Total Fitness notifies members that a cyber-attack may have compromised their personal data. The breach includes customer and financial details dating back to June 2018. Investigations begin into how hackers accessed the data and whether security measures were sufficient.
Find out if you could join a no-win, no-fee Total Fitness data breach claim.
It will only take a few minutes and there’s no obligation to proceed.
Total Fitness has suffered two major data breaches in recent years:
Those impacted by the breaches could be at risk of:
The 2021 breach impacted an undisclosed number of members whose records were stored in the compromised system. The 2024 breach exposed 470,000 members and employees, revealing personal data stored in an unprotected online database.
Some individuals may have been affected by both breaches, increasing their risk of harm.
The breaches exposed different types of personal information:
A group action claim allows people affected by the same issue to take action together. This strength in numbers helps stand up to big organisations. Join the Claim helps connect people with law firms so these actions have real impact.
No. Our service is completely free to consumers, and we’ll keep you updated if a claim you could join becomes available through our partner firms.
We connect consumers with their legal dream teams to ensure they get the compensation and support they deserve.
Join the Claim is not a law firm. We connect individuals with top law firms for group action claims, and our service is free to use. While we may receive a fee from the law firms we introduce you to, this will not affect your costs or compensation. We are not responsible for the advice or services provided by these firms. Please note, nothing on this website is legal advice, and while we check claim eligibility, we cannot guarantee a law firm will accept a case.
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