Could You Be Affected by the LV Data Breach?

Has your data been compromised in the Liverpool Victoria (LV) data breach? Register your interest to receive updates if a claim is taken forward by one of our partner law firms. 

Join the Claim isn’t a law firm. We connect you with regulated UK firms that run group action claims. If one of our partner firms takes this case forward, we’ll share more details, including how to check your eligibility. 

Sign on the outside of the offices of the Liverpool Victoria insurance company.
Sign on the outside of the offices of the Liverpool Victoria insurance company.

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Overview

Liverpool Victoria (LV) has been named as the latest victim of a cyberattack by the CL0P ransomware group.

The financial services provider, which offers insurance, investment, and retirement products to millions of UK customers, was listed on a breach reporting site on 4 November, 2025.

Given the nature of LV’s business, the compromised data could include sensitive financial and insurance information, such as policy details, personal identifiers and account correspondence.

LV has not yet confirmed what information may have been accessed or whether customer data has been compromised.

If it’s confirmed that personal data has been exposed, affected customers may be eligible to claim compensation for any distress or financial loss caused by the breach.

Join the Claim is monitoring this case closely and will update this page as more information becomes available. Register your interest today, and we’ll also keep you updated if one of our regulated UK partner law firms takes a claim forward. 

LV data breach – At a glance  

Status

Stay Informed

Data stolen

TBC

Why register with Join the Claim?  

Join the Claim is bringing people together — uniting those who want answers, accountability and stronger data protections from the companies they trust. 

Staying informed is the first step towards change. By registering alongside others affected, you’re showing that people expect better. And that, when something goes wrong, they want to see it put right

What do we know about the LV data breach 

  • CL0P is one of the world’s most prolific ransomware gangs and has previously targeted major organisations including the BBC, Shell and British Airways through large-scale attacks on third-party software providers.
  • While the scale of the breach remains unclear, CL0P’s listings typically indicate that stolen data may be published if a ransom is not paid.
  • Investigations are likley underway to determine how the breach occurred and whether LV met its GDPR obligations. 

How Join the Claim works

Quick survey

Take a moment to answer a few simple questions so we can understand your connection and keep you updated.

Register interest

Share your details so we can keep you informed if any updates become available.

Join a claim

If a partner law firm takes this claim forward, we’ll let you know the next steps and how to join.

Latest updates on the LV data breach

  • 4 November 2025

    Liverpool Victoria (LV) was listed on a breach reporting site, suggesting the company’s systems had been compromised.

We’ll provide more updates on the data breach claim as they occur. 

Join the claim
Join the claim

Are you affected by the LV data breach?

LV should contact all affected customers to let them know. Register to stay updated, and we’ll let you know if a partner law firm takes a claim forward. 

Frequently asked questions about the LV data breach

On 4 November 2025, Liverpool Victoria (LV) was listed on a breach reporting site, with CL0P’s named responsibile. The group commonly uses data breaches to pressure organisations into paying ransoms.

The breach has been linked to CL0P, an organised cybercrime group known for large-scale ransomware and data-theft operations. CL0P has previously targeted global organisations including the BBC, Shell and British Airways.

While LV has not confirmed the details, the nature of its business means that financial, insurance and personal data — such as policy numbers, account details and contact information — may be affected.

Yes — if it is confirmed that personal information was accessed or exposed, affected customers may be entitled to claim compensation for distress, privacy violations, or any financial loss caused by the breach.

Our role is to keep people informed about potential group actions if one of our regulated UK partner law firms is able to take this claim forward.

By registering, you’ll stay up to date with developments, such as a possible legal action with a trusted partner law firm.  

No. Registering simply means you’ll receive updates. If a law firm later takes on the case, you’ll be given the option to learn more about the process and any potential costs before deciding whether to take part. 

A group action claim allows people affected by the same issue to take action together. This strength in numbers helps stand up to big organisations. Join the Claim helps connect people with law firms so these actions have a real impact. 

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