Are you aware of the deceptive practices surrounding energy supplier mis-selling?
At Join the Claim, we are shining a light on the unlawful actions that have left countless businesses and organisations overpaying for their energy needs.
In the UK, business energy rates can be a significant overhead.
To help keep costs down, many organisations use energy brokers to arrange gas and electricity contracts. These brokers are expected to search the market for suitable deals and act transparently.
However, some brokers are accused of recommending suppliers based on the commission they received rather than what was in their customers’ best interests.
In short, while businesses expect energy recommendations to be impartial, some brokers allegedly received substantial commissions from energy suppliers without clearly explaining how those payments could affect the price customers ultimately paid.
Is paying energy commission illegal?
Paying broker commissions is not illegal. However, court rulings have made clear that businesses should be given enough information to understand how commission arrangements could affect the cost of their energy contracts.
Some businesses claim they were never properly told about these commissions or how they were built into the price of their energy. As a result, organisations across a range of sectors say they paid significantly more than they otherwise would have done.
Some businesses are reported to have paid more than £100,000 in undisclosed commission, placing considerable pressure on their finances.
Lawyers also allege that, in some cases, brokers prioritised recommendations based on the commission they received rather than the most suitable deal for their customers.
Businesses that believe they were affected may now be able to seek compensation
Who could be eligible to claim?
If your business, charity or other organisation used an energy broker to arrange a gas or electricity contract, you may be able to claim compensation if the broker received commission that was not properly disclosed.
Potential claims could apply to businesses of all sizes, from sole traders and independent retailers to manufacturers, schools, care homes, charities, sports clubs and larger commercial organisations.
Eligibility will depend on the individual circumstances of your energy contracts and the information you were given at the time.
Join the Claim connects consumers with SRA-regulated lawyers. Visit the claim page to check your eligibility if a claim is open with one of our trusted legal partners. If a group action has not yet been launched, you can register your interest and we’ll keep you informed if a partner firm decides to take a claim forward.
