A recent cyber attack may have exposed the personal details of Harrods customers. Register your interest to stay informed and receive updates if this claim is taken forward by one of our partner law firms.
Join the Claim isn’t a law firm. We connect you with regulated UK firms that run group action claims. If one of our partner firms takes this case forward, we’ll share more details, including how to check your eligibility.
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Overview
Harrods has confirmed that a cyber attack against one of its third-party service providers has resulted in customer data being stolen.
The information taken includes personal identifiers such as names, email addresses and telephone numbers. While Harrods has stated that no payment details or passwords were exposed, this type of personal data can still be highly sensitive as it may be used for phishing, fraud or identity theft.
The retailer has notified regulators and says the incident has been contained. However, if your details were among those taken, you may face an increased risk of scams or misuse of your information.
We are monitoring the situation closely. Register your interest today and we will keep you updated if one of our regulated UK partner law firms is able to take this claim forward.
Harrods data breach – At a glance
What do we know about the Harrods data breach?
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Latest updates on the Harrods data breach claim
September 2025
Join the Claim opens registration to those interested in finding out more about any future claim.
News of the data breach is reported in the media.
We’ll provide more updates on the data breach as they occur.
Who could be affected by the Harrods data breach?
If you have shopped online with Harrods, your personal details may have been exposed in the breach. Register to stay updated and we’ll let you know if a partner law firm takes this claim forward.
Frequently asked questions about the Harrods data breach claim
Yes. Harrods has confirmed that personal data belonging to some of its customers was stolen from a third-party provider’s system. The company says its own internal systems were not compromised.
The stolen information includes personal identifiers such as names, email addresses and phone numbers. Harrods has stated that payment details and passwords were not affected.
If it is proven that Harrods failed to protect personal data, customers may have a legal right to claim compensation.
Harrods has notified regulators and is investigating the incident with its third-party provider. The company has said the breach is contained and that it will not engage with the cybercriminals.
No. Our service is completely free to consumers, and we’ll keep you updated if a claim you could join becomes available through our partner firms
A group action claim allows people affected by the same issue to take action together. This strength in numbers helps stand up to big organisations. Join the Claim helps connect people with law firms so these actions have real impact.
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