The Capita data breach has affected over half a million pension holders and their beneficiaries. With multiple pension schemes and companies confirming their data was compromised, legal action is now underway to hold Capita to account.
If you’ve been contacted about the Capita data breach, you could be entitled to compensation. Here’s everything you need to know about the Capita data breach claim, including how to check if you’re eligible.
What is the Capita pension breach?
In March 2023, Capita – one of the UK’s largest outsourcing providers – suffered a major cyberattack. Criminals gained unauthorised access to Capita’s systems, which were used to manage pension data for hundreds of organisations.
What kind of data was exposed in the Capita hack?
he compromised information varies depending on the scheme or employer involved, but in many cases included:
- Full names
- Dates of birth
- Home addresses
- National Insurance numbers
- Pension details
- In some cases, bank account information
This type of data is highly sensitive and could be used for identity theft, fraud, or targeted scams.
Who has been affected by the Capita hack?
Capita provides services to hundreds of public and private sector organisations, so the full extent of the breach is still emerging. So far, confirmed affected groups include:
- Members of the DHL pension scheme
- Members of the Universities Superannuation Scheme (USS)
- Members of the Diageo pension scheme
- Members of the Scottish Widows pension scheme
- Members of the Boots pension scheme
- Members of the AXA UK Group Pension Scheme
- And more.
You can see a list of some of those affected here.
If you’ve received a letter or email from your pension provider or employer stating your data was affected, you may have a claim.
Can I join the Capita group action lawsuit if I haven’t suffered financial loss?
Yes. Under UK data protection law, you don’t need to prove your data has been used by criminals. You can claim for the distress and anxiety caused by the breach. The fact your personal information was exposed and Capita failed to keep it safe is enough to start a claim.
Is legal action already underway?
Yes. Join the Claim is working with specialist data breach solicitors to build a group legal action against Capita. This allows multiple individuals to pursue claims together, which strengthens the overall case and improves access to justice for affected victims. Legal teams are already investigating the breach and gathering evidence from claimants across the UK.
What have lawyers said about the Capita hack?
Kingsley Hayes, one of the UK’s foremost data breach solicitors said:
“We have been investigating this case since the day the breach was announced, and we believe that, while Capita was hacked, poor processes within the business ultimately made a successful attack possible. To put it bluntly, Capita negligently lost the confidential data. If we are right, and security failures at Capita made this hack possible, it must be held accountable. We are already helping hundreds of victims to claim compensation for the loss and distress they are experiencing because of this hack, and we encourage anyone else involved in this shocking data protection failure to register today.”
How do I know if I’m eligible for the Capita group action lawsuit?
You may be eligible to join the Capita data breach claim if you were notified (by Capita, your pension provider, or employer) that your data was affected in this security incident.
How much compensation could I receive?
Compensation will vary depending on the severity of the breach, the type of data exposed, and the impact on you. Based on similar cases, successful claims could range from a few hundred to several thousand pounds. The legal team will assess your individual circumstances and build your case accordingly.
Do I have to pay anything to join the Capita pension claim?
No upfront costs. Join the Claim will connect you with solicitors who work on a No Win, No Fee basis, which means you only pay if your claim is successful. There’s no cost to register, and no risk to you in taking the first step.
Capita breach claim eligibility – check yours now!
Capita had a duty to protect your personal information and it failed. Now it’s your turn to take action. Join thousands of others seeking justice and compensation for the anxiety, inconvenience, and risk caused by this avoidable breach.
If you think you may be affected, don’t delay. It’s important to register your claim as early as possible so that your solicitor can collect the relevant evidence and include you in the group action.
Check your eligibility now and join the Capita data breach claim in just a few minutes.
