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Overview
Two Dutch consumer organisations have launched a legal claim against Booking.com, accusing the platform of inflating hotel prices for over a decade.
Their research suggests that since January 2013, Booking.com has stopped hotels from offering cheaper prices on their own websites or through rival booking platforms. This kind of restriction – known as a price parity clause – limits competition and could mean you paid more than you should have.
Lawyers also believe Booking.com misleads travellers with fake discounts, incomplete prices and made-up scarcity.
While the case is being brought in the Netherlands, the impact could be far-reaching. If Booking.com is found liable, other platforms may face scrutiny and similar legal action could follow here at home. If a claim is launched in the UK, you could be entitled to compensation.
We are monitoring the situation closely. Register your interest and we’ll keep you updated if one of our regulated UK partner law firms is able to take this claim forward.
Booking.com pricing – At a glance
What do we know about the Booking.com unfair pricing?
How Join the Claim works
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If a partner law firm takes this claim forward, we’ll let you know the next steps and how to join.
Latest updates on the Booking.com unfair pricing
July 2025
Join the Claim opens registration to those interested in finding out more about any future UK claim.
June 2025
Dutch consumer groups file official claim against Booking.com. 130,000+ people sign up to the Dutch claim within one week.
January 2013
Alleged overcharging by Booking.com begins.
We’ll provide more updates on the Booking.com claim as they occur.
Who could be affected by Booking.com unfair pricing?
If you booked a hotel through Booking.com or another platform since 2013.
Register to stay updated and we’ll let you know if a partner law firm takes this claim forward.
Frequently asked questions about the Booking.com unfair pricing
It’s a rule that stops hotels from offering cheaper rates elsewhere – such as on their own website or another booking site. This means consumers might miss out on better deals.
If you’ve booked a hotel through Booking.com since 2013, or another online platform, there’s a chance you’ve overpaid. The Dutch case could set a legal precedent and open the door to similar claims here in the UK.
They may be forced to compensate affected consumers and change how they operate. It could also prompt a shake-up across the wider travel industry.
We’re keeping a close eye on this. If a UK claim is launched, we’ll notify you.
No. Our service is completely free to consumers, and we’ll keep you updated if a claim you could join becomes available through our partner firms
A group action claim allows people affected by the same issue to take action together. This strength in numbers helps stand up to big organisations. Join the Claim helps connect people with law firms so these actions have real impact.
A no-win, no-fee agreement means you don’t pay your solicitor’s legal fees if your claim is unsuccessful. This makes it easier and more affordable to take part in group litigation. However, T&Cs apply.
Want the full picture, including what to check before signing? Read our complete guide to no win, no fee agreements here.
Latest Booking.com unfair pricing claim news
We connect consumers with their legal dream teams to ensure they get the compensation and support they deserve.
Join the Claim is not a law firm. We connect individuals with top law firms for group action claims, and our service is free to use. While we may receive a fee from the law firms we introduce you to, this will not affect your costs or compensation. We are not responsible for the advice or services provided by these firms. Please note, nothing on this website is legal advice, and while we check claim eligibility, we cannot guarantee a law firm will accept a case.
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