Millions of UK travellers could be included in a proposed £2 billion competition claim against Booking.com.
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Overview
Millions of UK travellers could be included in a proposed £2 billion competition claim against Booking.com.
The claim alleges that Booking.com used contractual restrictions known as “price parity” clauses, which prevented hotels and other accommodation providers from offering lower prices through their own websites or competing booking platforms.
It is argued that these restrictions reduced competition and resulted in consumers paying more for hotel rooms and accommodation than they otherwise would have done.
Booking.com denies wrongdoing and the allegations have not yet been tested in court.
If the Tribunal allows the claim to proceed, millions of UK consumers could potentially be included.
Register your interest and we’ll keep you updated as the case develops.
Booking.com pricing – At a glance
What do we know about the Booking.com unfair pricing?
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Latest updates on the Booking.com unfair pricing
June 2026
Consumer law specialist Chris Warner announces plans for a proposed £2 billion opt-out collective action against Booking.com on behalf of UK consumers. The claim alleges that Booking.com's use of price parity clauses inflated accommodation prices and reduced competition.
July 2025
Join the Claim opens registration to those interested in finding out more about any future UK claim.
June 2025
Dutch consumer groups file official claim against Booking.com. 130,000+ people sign up to the Dutch claim within one week.
January 2013
Alleged overcharging by Booking.com begins.
We’ll provide more updates on the Booking.com claim as they occur.
Who could be affected by Booking.com unfair pricing?
The proposed claim is expected to focus on UK consumers who booked hotels, guest houses, holiday accommodation or other stays through Booking.com during the period covered by the claim.
Frequently asked questions about the Booking.com unfair pricing
The proposed claim centres on Booking.com’s use of price parity clauses.
These clauses allegedly prevented hotels, guest houses and other accommodation providers from offering lower prices elsewhere than those displayed on Booking.com.
The claim argues that this reduced competition across the accommodation market by making it harder for hotels to offer consumers better deals directly or through rival booking platforms.
As a result, consumers are alleged to have paid more for accommodation than they would have done in a more competitive market.
The Competition Appeal Tribunal has not yet considered the claim and no findings have been made against Booking.com.
Supporters argue that price parity clauses help maintain trust in booking platforms by ensuring consumers see consistent prices.
Critics argue that they restrict competition by preventing hotels from competing on price through other channels.
The issue has attracted attention across Europe. In 2024, the Court of Justice of the European Union ruled that certain Booking.com parity clauses could not benefit from an exemption under EU competition law.
That decision has helped fuel legal challenges from both accommodation providers and consumers in several countries.
The proposed claim is expected to focus on UK consumers who booked hotels, guest houses, holiday accommodation or other stays through Booking.com during the period covered by the claim.
The final class definition will be decided by the Competition Appeal Tribunal if the case moves forward.
At this stage, no eligibility criteria have been approved.
No. Registering simply means you’ll receive updates. If a law firm later takes on the case, you’ll be given the option to learn more about the process and any potential costs before deciding whether to take part.
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