Could You Be Owed Compensation for Amazon's Overcharging?

Did you shop on Amazon.co.uk between October 2015 and June 2023? If so you could be owed compenation. 

Quick & simple

Claim compensation

Stay informed

Know your rights

Overview

Amazon is facing a massive legal claim in the UK over how it uses its market power.  

On most Amazon product pages, there’s a section with the “Add to Basket” and “Buy Now” buttons. That area is known as the Buy Box. What many shoppers don’t realise is that multiple sellers may offer the same product – but only one seller’s offer gets placed in the Buy Box at a time. 

That matters, because around 80% of Amazon sales go through the Buy Box. Most shoppers don’t browse beyond it – they just click and buy. 

A legal claim says Amazon has abused its dominance by favouring its own offers or certain sellers in the Buy Box, even when cheaper options were available. Experts estimate this could have cost UK shoppers over £1 billion in overpayments. 

If you purchased a product from Amazon.co.uk between 1 October 2015 and 7 June 2023, you may be due compensation. 

Find out if you meet the criteria for this group claim and potentially get a share of any compensation. It only takes a few minutes.

Amazon overcharging claim – at a glance  

Status

Claim still open

Potential claimants  

51.8 million

Total overpaid   

£1 billion +*

*Source: www.claimagainstamazon.com 

What do we know about the Amazon overcharging claim 

  • Experts believe that millions of people could have overpaid for everyday items because of how Amazon’s “Buy Box” works. 
  • If you shopped on Amazon.co.uk between October 2015 and June 2023, you could be affected. 
  • The lawsuit is opt-out. That means you’re automatically included unless you choose to remove yourself. 

How it works

Check eligibility

Answer a few simple questions to see if you could be included as part of the group claim.

Register for updates

Join the Claim will keep you up to date with any news or further information about the claim.

Visit the official claim site

We will share details of the official claim website, so you can formally register your details.

Latest updates on the Amazon consumer claim

  • February 2026

    Amazon failed to stop this claim from moving forward. The Court of Appeal refused Amazon permission to appeal an earlier ruling that allowed the case to proceed. 

  • August 2025 

    Join the Claim makes it easy for people to check whether they are eligible.  

  • July 2024

    The Competition Appeal Tribunal gave the claim the green light to proceed.

  • 1 October 2015 – 7 June 2023

    If you shopped on Amazon.co.uk during this period, you may be eligible. 

We’ll provide more updates on the Amazon overcharging claim as they occur.   

Join the claim
Join the claim
Join the claim

Could Amazon owe you compensation?

Find out if you meet the criteria for this group claim and potentially get a share of any compensation. It only takes a few minutes.

Frequently asked questions about the Amazon overcharging claim

The Buy Box is the white box on the right-hand side of an Amazon product page – it contains the “Add to Basket” and “Buy Now” buttons. Most shoppers buy from here without checking other seller options. 

The claim alleges that Amazon misused the Buy Box by promoting offers that weren’t necessarily the cheapest, pushing customers to spend more than they needed to. 

Yes. The Competition Appeal Tribunal has officially approved this claim to move forward as a collective action. 

This is an opt-out claim. This means, if you are eligible, you are automatically included in the group action, and could be due compensation.

However, you’ll usually need to register your details on the official claim site to receive any money you’re owed.

In other words, even though you’re automatically included unless you opt out, you may not get your compensation unless you register on the official claim site.

A group action claim allows people affected by the same issue to take action together. This strength in numbers helps stand up to big organisations.

No. Join the Claim is not a law firm. We explain what the ruling means, help you understand eligibility and signpost you to the official site.

Opt-out claims work differently to other types of legal action. If you are eligible, you are automatically included in the case unless you choose to opt out. There are no costs to be part of the claim, win or lose.

Rated Excellent


on REVIEWS.io

Rated Excellent on REVIEWS.io

Join the claim
Clifford
Very easy to sign up, hope its sorted soon
Susan
Very easy and quick to complete the claim Everything was explained well and fees payable in etc were made very clear
Peter
So easy to sign up for the claim

Latest news